FAQ

1. What types of pets do your products support?

We primarily offer items for dogs and cats, but some accessories also suit small pets like hamsters or rabbits.

2. How do I know what size to order for my pet?

Each product page includes measurements and sizing recommendations. If you’re unsure, contact us for help.

3. Can I change or cancel an order?

Changes or cancellations must be requested within 12 hours after the order is placed.

4. Do you ship outside the United States?

Currently, we only ship domestically within the U.S.

5. What if my package is lost?

If tracking shows no updates for several days, reach out to us— we will help communicate with the carrier.

6. What payment methods are accepted?

We accept major credit/debit cards and secure payment gateways.

7. Do you offer bundle discounts?

Occasionally, yes! Check our homepage or subscribe to receive promotional deals.